PVS31 Digital Night Vision AEGIS-31 Gen 4 0.39Pro Binocular Night Vision + Mount. For a presumably defective product received, please tell us where the problem occurs, and our Customer Service and Technical Department will work it through with you. Pictures and videos can come in handy here. We wish you understand us, and our effort will always come to your aid. We will send item to your. International Buyers Please Note. If your package delayed few days, due to any unexpected factor, please wait patiently. Your kindly understanding and great patience would be highly appreciated! Customer Service got fired if they don’t work things out with you, so knock their door at will. There shall be nothing to worry about as we have confidence to solve your issue. We greatly appreciate your. Do NOT leave negative or neutral feedback without any contact.